Hurt in a slip and fall at Walmart

Your claim goes to Walmart Claims Services

After a slip and fall at Walmart, you are hurt and the store already has its own report. Your claim goes to Walmart Claims Services, not the store manager. That company is the casualty claims administrator for Walmart Inc.

Once the claim is open, you deal with that company. The adjuster works for Walmart, not for you. Their job is to pay as little as the facts allow.

How Walmart handles claims

The store writes an incident report and sends it to Walmart Claims Services. An adjuster then calls you, often within days.

The adjuster often asks for a recorded statement and your medical records.

Steps to take now

First, call us for a free case review. Then write down your claim number and the adjuster's name. Photograph the aisle and the product that spilled.

Decline a recorded statement until you talk to a lawyer. Your lawyer can demand in writing that Walmart keep the camera video. The seven-day checklist lists every step in order.

What a Walmart case pays

Walmart cases are valued like any other fall: your bills, lost pay and pain. That total is cut by your share of fault under your state's rule. The settlement calculator applies your state.

Take Lisa, 52, who slipped on spilled detergent in a Walmart aisle. The manager took her report and gave her a claim number within the hour. Her state's fault rule decides how much her share of the blame costs her.

Evidence that decides a slip and fall at Walmart

A lawyer can request the cleaning logs and camera video Walmart keeps. That evidence often decides whether the store knew about the spill.